A selection of testimonials and thanks from our clients.
Thank you so much for taking the time to give us such a comprehensive email. I really appreciate it and have found it very reassuring to read. Thank you also for your support and clear interpretation of a world I am not comfortable with - tax.
Tax client - January 2022
A massive thank you for your help during 2021, working with Moore Green the last few years has been 1st class.
Accounts and payroll client - December 2021
Vince - Many many thanks for all your hard work and advice!
Accounts client - December 2021
Hi Matthew, thanks very much. Your competence and knowledge make our lives easier.
Company client - December 2021
We are going to close our business and so we will no longer be using Moore Green for the remuneration of our employees. We only had contact for a very short time, but I experienced this as very adequate and professional. Thank you for that.
Dutch payroll client - December 2021
Nick and Amy,
Just to let you know, my mortgage finally got approved last week! Only 14 weeks later!
I’d just like to thank you both from the bottom of my heart for the hard work & my multiple requests you both dealt with in obtaining (hopefully) my dream home, which, if all goes to plan I should complete on just before Christmas.
Partnership client - November 2021
Thank you so much for the accounts and all you do for me – it is very much appreciated. You never make me feel bad for asking stupid questions, and are always happy to help. I’m so grateful.
Sole trader client - July 2021
Thank you to you and your team for your speedy assistance with all our requirements for our mortgage.
It was a little stressful but we met the stamp duty deadline! We couldn't have done it without you guys! Thank you.
Tax client - July 2021
Thank you for all of the step by step help and support you gave to us through the CGT journey!
Personal tax client - April 2021
I’m delighted with the way you have dealt with my tax affairs over many years. You have always been most helpful to someone who doesn’t know much about tax and its ramifications. You have provided essential work and advice and I am most grateful for that. It is a pleasure to have your support.
Personal tax client - April 2021
Not sure whether you run a customer feedback process? If so:
Moore Green Customer feedback:
How satisfied (1 low to 10 high) were you with
Business Client - February 2021
Responsiveness to initial query 10
Understanding of the brief 10
Preparation of accounts 10
Value for money 10
Timeliness of preparation 10
Outcome of the engagement 10
Overall assessment of engagement 10
Would you use again? Yes
Would you recommend to others? Yes
Thanks for your time on Wednesday. All the guys were really impressed and would like to instruct you to carry out the work discussed, both initially with setting up the new company and on an ongoing basis.
From a new business and trust client - February 2021
I just wanted to thank you for helping (......) untangle his accounting problems. He has followed your advice, closed down the company and has learned valuable albeit expensive lessons. Although he was following advice given by friends who had done similar things, it seems he was very unlucky and didn't question the advice given to him by 'experts'.
I appreciate that this is your busiest month and was grateful for the time you took away from your planned day to assist him.
You have a new client!
Existing client who requested assistance for a relative of theirs being badly advised by another accountant - January 2017
thank you very much for completing my accounts and sorting my tax returns this year. I’m pleased how it all worked out and really glad to have changed over to Moore Green. Thanks for your e mails and correspondence over the past few months too.
Small business customer, who recently moved to us from a different local accountant. - September 2014
Many thanks, I have to say that this is the value of having an accountant rather than trying to do these things oneself!
Personal tax client in connection with preparation of income tax return - December 2014
May I take this opportunity of thanking you for dealing with the tax return etc so promptly, which is much appreciated.
Customer in business - December 2014
We do appreciate you being this involved and value your advice.
Business customer in connection with property acquisition we helped with - November 2014
Thanks for another year’s great service.
Business customer client on finalisation of their annual financial statements - July 2014
Thank you SO MUCH for being so supportive and patient – and equally so helpful and 'inventive' in managing to navigate our salary payments through our particular course dates – I hope you appreciate just how grateful I am – it has relieved the pressure on me no end this year in what would otherwise have been horrendous.
Owner at one of our Payroll clients - June 2014
May I take the opportunity to thank you for the prompt and efficient way in which our tax affairs have been dealt with.
Personal tax client - February 2014
It is good to know you are there as you are always so helpful when there are any queries.
A personal tax client - February 2014
Thanks very much for your quick reply, that’s very helpful and you’ve answered all my questions. No doubt there will be more, but I can now proceed with everything.
Client company director - March 2013
Very good news - thank you - I think that will be worth pursuing ......... great job, much appreciated.
Company director and personal tax client - May 2013
....thank you for all you did for me in getting the big bad wolf of the HMRC off my back.
Personal tax client - July 2013
Thank you for the very efficient service!
Trading company director - August 2013
I take this opportunity of thanking you most sincerely for your expeditious preparation of my Accounts and Tax Return.
Private Medical Consultant - 29 January 2013